Contact
Talk to us
Enterprise deployment, a security review, or a question the FAQ didn't answer — tell us what you need and a person will reply.
What happens next
A person on our team reads every message and replies by email within one business day. If a call would help, we'll suggest a time that suits you.
Trying it with your team?
Every new account starts on a free 15-day Team trial, with no card required. Start your trial, or read what the trial includes.
Running it on your own servers?
The on-premise edition keeps your data, queries and prompts inside your network. Check the system requirements before we talk sizing.
Questions
Before you get in touch
AI
DashboardGPT is provider-agnostic. Every plan includes managed AI, which is rate-limited and slower at busy times. You can also bring your own key for OpenAI, Anthropic, Azure OpenAI, Google or any OpenAI-compatible endpoint: there are no rate limits, responses are faster, and model usage is billed to your account under your own terms. On-premise installs can also point at a local model served through an OpenAI-compatible API, such as Ollama or vLLM, so no prompt leaves your network.
No. Your data is used to answer your questions. When you bring your own provider key, requests go to that provider under the agreement you hold with them.
Security
Every workspace is a separate tenant. Datasets, canvases, conversations and credentials are scoped to the workspace that created them, and query execution happens inside that boundary.
We don't hold SOC 2 yet. We complete your security questionnaire, and the on-premise edition keeps all data inside your network.
Deployment
Yes. The on-premise edition installs with Docker Compose on a single host or with a Helm chart on Kubernetes, and an offline bundle covers air-gapped environments. You bring your own LLM key or run a local model, and your data, queries and prompts stay inside your network. See the on-premise pages for the architecture, system requirements and self-hosted plans.
Billing
Every new account starts on a free 15-day trial of the Team plan, with no card required. The trial covers up to 3 people, 5 uploaded files, 2 canvases and 500 AI runs a month. When it ends, choose Explore or Team and carry on where you left off.
Yes. Every plan includes managed AI, with rate limits and slower responses at busy times. If you need more speed or volume, add your own AI provider key: there are no rate limits on your key, and the provider bills you directly with no markup from us.
Plans differ in how many people can join, how many queries you can run, how many charts you can create, how many files you can upload and how much data you can process. Explore allows up to 2 users and Team up to 50; Enterprise has no user cap. Usage limits are per workspace and reset every month. The compare plans table above lists every limit.
Yes. Annual billing on the Team plan is 20% off: $32 per user per month, billed once a year, instead of $40 billed monthly.
The Team plan is paid by card. Annual contracts over $5,000, Enterprise plans and self-hosted licenses can be paid by invoice, and we accept purchase orders.
Yes. Many teams start on the cloud while their security review runs. When you move to a self-hosted license, we help you move your workspaces, data connections and canvases across.
Your workspace stays intact and drops to the Explore plan. Nothing is deleted; the features above that plan are paused until you upgrade.