My upload failed or is stuck processing
Check the file type, size and contents.
For the complete AI-readable content index, see /llms.txt.
Troubleshooting · 1 min read
Processing usually takes a few seconds; you can keep working while it finishes.
| Message | What to do |
|---|---|
| Upload a CSV, XLSX or XLS file. | Save the file in one of those formats and try again. |
| That file is empty. | Check the file has a header row and data. |
| That file is larger than the 200 MB limit. | Split the file or remove unused columns. |
| This dataset could not be processed | Check that it is a valid CSV or Excel file (one table, a single header row) and upload it again. |
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